Privacy Policy

Last Updated: September 2025

At ukjackpotclub.com, we are committed to protecting your privacy while you explore our platform dedicated to reviewing UKGC-licensed online casinos. This Privacy Policy explains how we collect, process, and safeguard your personal data in compliance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable laws. Our goal is to ensure transparency and build trust as you use our services.

1. Who We Are

ukjackpotclub.com is operated by Top Rated British Casinos Ltd, a UK-based company providing an independent comparison platform for UK online casinos. We are not a gambling operator but a resource to help users make informed decisions about UKGC-licensed casinos. For inquiries, contact our Data Protection Officer at privacy@ukjackpotclub.com.

2. Data We Collect

Data You Provide

  • Contact Details: Name, email address, or other information provided when subscribing to newsletters, submitting inquiries, or completing forms.
  • Feedback and Surveys: Responses to surveys, reviews, or feedback forms about our platform or listed casinos.
  • Preferences: Settings for newsletters, notifications, or website display options.

Data Collected Automatically

  • Usage Information: Pages visited, links clicked, time spent on the site, and navigation patterns.
  • Device and Technical Data: IP address, browser type, operating system, device type, and unique identifiers.
  • Approximate Location: General location inferred from your IP address (e.g., city or region).
  • Analytics Data: Anonymised metrics on user engagement and website performance.

Third-Party Data

  • Social Media Interactions: Publicly available data from platforms like Twitter or LinkedIn when you engage with our content.
  • Analytics Providers: Aggregated data from tools like Google Analytics to understand site usage.
  • Security Partners: Data from fraud prevention or cybersecurity services to protect our platform.

3. How We Use Your Data

Service Delivery

  • Providing access to our comparison platform and its features.
  • Personalising your experience based on your preferences.
  • Processing inquiries and delivering customer support.

Platform Improvement

  • Analysing usage data to enhance website functionality and content.
  • Monitoring performance to ensure a seamless user experience.
  • Conducting surveys to gather feedback for improvements.

Communication

  • Sending newsletters or updates about UK online casinos (with your consent).
  • Responding to your inquiries or support requests.
  • Notifying you of changes to our policies or services.

Compliance and Security

  • Ensuring compliance with UK GDPR and other legal obligations.
  • Protecting against fraud, unauthorised access, or cyber threats.
  • Maintaining records for legal or audit purposes.

4. Legal Basis for Processing

We process your data based on the following legal grounds under UK GDPR:

  • Consent: For newsletters, marketing communications, or non-essential cookies.
  • Legitimate Interests: For analytics, platform improvements, and security measures, where your rights are not overridden.
  • Legal Obligation: To comply with UK laws or regulatory requirements.
  • Contractual Necessity: To provide requested services, such as responding to inquiries.

5. Sharing Your Data

We do not sell or rent your personal data. Data may be shared in these limited cases:

Trusted Service Providers

  • Hosting Providers: Secure cloud services for website operations.
  • Analytics Tools: Services like Google Analytics for usage insights.
  • Email Services: Platforms for sending newsletters or support responses.
  • Security Services: Tools for fraud detection and cybersecurity.
All providers are contractually obligated to protect your data and comply with UK GDPR.

Legal Obligations

  • Responding to legal requests, such as court orders or regulatory investigations.
  • Protecting our rights, users, or property against illegal activities.

Business Transfers

If ukjackpotclub.com is involved in a merger or acquisition, your data may be transferred to a new entity under equivalent privacy protections.

6. Data Security

We implement robust measures to protect your data:

  • Encryption: Using SSL/TLS for secure data transmission.
  • Access Controls: Restricting data access to authorised personnel only.
  • Regular Audits: Conducting security reviews and penetration testing.
  • Staff Training: Ensuring employees understand data protection obligations.
Despite these measures, no online system is entirely risk-free. We strive to maintain the highest security standards.

7. Data Retention

We retain data only as long as necessary:

  • Active Users: Data is retained while you actively use our services.
  • Inactive Users: Data is deleted after 2 years of inactivity.
  • Support Records: Retained for 18 months after resolution.
  • Analytics Data: Anonymised after 12 months.
  • Legal Obligations: Certain data may be kept longer if required by law.

8. Your Data Protection Rights

Under UK GDPR, you have the following rights:

  • Access: Request a copy of your personal data.
  • Rectification: Correct inaccurate or incomplete data.
  • Erasure: Request deletion of your data, subject to legal requirements.
  • Restriction: Limit how we process your data.
  • Portability: Receive your data in a structured, machine-readable format.
  • Objection: Object to processing based on legitimate interests.
  • Withdraw Consent: Opt out of marketing or non-essential processing at any time.

Exercising Your Rights

Contact our Data Protection Officer:
Email: privacy@ukjackpotclub.com
Subject: “Data Protection Request”
Please include your name, email, and request details. We will respond within 30 days, and identity verification may be required.

Complaints

If you’re unsatisfied with our response, you can lodge a complaint with:
Information Commissioner’s Office (ICO)
Website: ico.org.uk
Phone: 0303 123 1113
Address: Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF

9. Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be communicated via:

  • Posting the revised policy on this page.
  • Email notifications to subscribers (where applicable).
  • An updated “Last Updated” date above.
We encourage you to review this page periodically.